Key Account Manager

Key Account Manager – £28,000 – £29,000 + £6,000 OTE per annum

We are Mantra Learning, the UK’s leading Logistics learning and development organisation. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 56 years. The Manchester site is well established as the largest specialist logistics training facility in the UK.

Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry.

We work with some of the biggest brands in the country, including Aldi, Wincanton and AO, delivering approximately 400 Apprenticeships, over 2500 Large Goods Vehicle licences and 1,100 Forklift Truck licences each year. The organisation is dedicated to deliver interventions that develop the ‘Skills, Knowledge and Behaviours to enable learners to thrive in life and work’.

We have an exciting opportunity for a Key Account Manager to join our friendly team. The position is full-time, working 37.5 hours a week based in Middleton, Greater Manchester. You will additionally be required to travel nationally.

Role

The Key Account Manager grows our apprenticeship programmes by building strong employer relationships and matching workforce needs with practical training solutions. You will secure new apprenticeship opportunities, manage key accounts, and ensure employers and learners receive excellent support.

Your duties will include but won’t be limited to:

1. Build, maintain and develop relationships with existing customers
2. Liaise closely with the delivery team to ensure your client’s wishes are communicated effectively so a tailored approach is offered
3. Regular review meetings with depots and distribution centres to ensure smooth running of the apprenticeships and potential opportunities for new learners
4. Cross sell other products, seizing all opportunities to offer clients a well-rounded service
5. Use customer relations management system to support prospecting and to update relevant information held in the system
6. Keep the prospect pipeline updated and accurate
7. Liaise with Development Coordinators and Operations to prevent early leavers and highlight potential issues
8. Provide overview of apprenticeship programme presentations to key customer contacts and prospective apprentices
9. Onboarding of new apprentices
10. Monthly review of accounts

Skills & Qualifications

1. Educated to NVQ level 2 or equivalent

Experience

1. IT experience, including use of Word, Excel and Database.
2. Experience of working within a field-based Business Development / B2B role.
3. Proven experience of negotiating / winning / closing new and repeat business.
4. Proven experience of working towards and achieving targets.
5. Use of CRM database

Benefits

1. 23 days holidays plus bank holidays
2. Free eyecare vouchers
3. Subsidised team social events – including summer and Christmas parties
4. Training package available for teaching qualifications
5. Free parking
6. Pension scheme
7. Discretionary profit related bonus scheme
8. Health & wellbeing initiatives
9. Net zero initiatives
10. Access to affordable health care plan
11. 247 Employee assistant programme

Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation.

This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff.

The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants.

 If this is the role you’re looking for please apply today!